NAPCO Ltd

Some jobs may seem like “no-brainer” deals where your customer has a need, you’ve supplied a solid bid and the stars should align for a project to come through. And then you wait. And wait. And wait. Time to give up and move on? Before you throw in the towel, ask yourself these questions and […]

You’re busy. You have another tub to get done today and you’re running late. What do you do? Maybe skip a safety measure or two to save a few minutes? Think again. Recently in San Diego, a refinisher wasn’t using a fume exhaust system and caused an explosion, rocking an apartment building. The explosion and […]

How do you always know just what your customer has in mind so you can used those well-polished skills to deliver on the project when it counts? It’s not just about being better when it comes to being hands-on. It’s about using those instruments attached your head called ears – because by improving your listening […]

There’s one silver lining to an unusually long and bitter Winter that a large part of the country recently experienced: It may have made homeowners all the more anxious to get rolling on home improvement projects. A recent poll by Piper Jaffray suggests that nearly a third of all homeowners nationwide reported having their home […]

How to make more money in bathtub refinishing “If I raise my price, my regular customers will stop using me and I’m going to lose work!” How many times have we heard a refinisher say that? All the time, right? So why is it those refinishers who have higher prices are generally a lot busier than […]